Data Privacy Declaration Fichtner Australia

Basic principles

We attach great importance to protecting your personal data. This means that we save, edit and delete your personal data only on complying with its obligations under the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles (APPs), and the Personal Information Protection Act 2004 (Tas) (PIP Act)great importance to protecting your personal data. This means that we save, edit and delete your personal data only on complying with its obligations under the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles (APPs), and the Personal Information Protection Act 2004 (Tas) (PIP Act).

This Privacy Policy explains how we manage your personal information, the types of personal information we collect and the reasons we collect it, how we generally use and disclose your personal information and how we store and protect it. This Privacy Policy also explains how you can access and correct personal information that we hold about you and how you can make a complaint if you have a concern about how Fichtner Australia has dealt with your personal information.

We may change this Privacy Policy at any time by publishing an updated version on our website. We encourage you to review and check our website regularly for any updates to this Privacy Policy.

You can contact us at:

Fichtner Australia Pty Ltd
Suite 28.03
31 Market Street
Sydney NSW 2000

Your rights

On the basis of the general provisions you have the following rights vis-á-vis our company regarding your personal data:

  • right of information
  • right of rectification and deletion
  • right of limitation of processing
  • right to object to processing


Contact via e-mail and contact form

If you contact us by filling out the form on the website or via e-mail, the data you transmit will be kept by us to process your inquiry and to respond to any follow-up queries and will be processed by the employees responsible depending on the matter at hand. Any further processing of your data will be carried out exclusively in accordance with the Australian data protection rules.


To ensure protection of your personal data for further transmission, we use TLS encryption (Transport Layer Security). 

Use of cookies

Our website uses "cookies". These are small text files that are stored on your terminal device with the help of our browser. They are not harmful and their purpose is to render our services user-friendly. As a rule we use session cookies which will be automatically deleted when you exit our website. Other cookies will be stored on your computer until you delete them. They help to recognize your computer the next time you access our website. If you do not wish this, you can so configure your browser that you will be informed of the placement of cookies and will only accept these on a case-by-case basis.

Web analysis

Our web site uses Matomo web analysis software. This software is installed on the web server of our service provider Mittwald (Mittwald CM Service GmbH & Co. KG, Königsberger Str. 4-6, 32339 Espelkamp. Germany, . Matomo uses cookies that allow an analysis of how visitors use our website. The information thereby generated is transferred to the server of the service provider and there stored. Your IP address is recorded but is immediately pseudonymized by deleting the final two segments. Data processing is done on the basis of the statutory provisions.

When visiting the website, with the analysis software the following information is recorded by means of a Javascript tracker:

  • accessed page (URL)
  • browser type and version
  • operating system used
  • Referrer URL (the previously accessed page)
  • IP address of the accessing computer (pseudonymized by deleting the final two bytes)
  • date and time of the server inquiry
  • device type as well as browser type, version and language, operating system in use, set screen resolution
  • files that are opened or downloaded
  • outgoing links to other websites
  • visitor's geographical location: country, region, town and approximate geo-coordinates.

Use of web fonts

When calling up a page, your browser downloads the required external web fonts into your browser cache for correct display of texts and fonts. For this purpose, your browser must contact the servers of the web font provider. If your browser does not support this function, a standard font from your computer is used for the screen display. These web fonts are used in the interests of a uniform and appealing presentation of our online offers. For a uniform presentation, use is made of external fonts from, a fonts service of Monotype GmbH, Werner-Reimers-Strasse 2-4, 61352 Bad Homburg, Germany or Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). You can find further information under respectively

Google Maps

This website uses the Google Maps product from Google Inc. for the purposes of visually depicting geographical information. During the use of Google Maps, data relating to the website visitors’ use of the maps functions are also collected, processed and used by Google. You will find the terms of service for Google Maps at: “Google Maps Terms of Service” (

Use of social plug-ins

If for our website we make use of so-called "social plug-ins" of social networks like Twitter, LinkedIn, XING or Kununu, we incorporate these as follows. When you visit our website these social plug-ins are deactivated, which means there is no transmission of any data to the operators of these networks. If you would like to use one of these networks, click on the respective social plug-in to establish a direct connection to the one concerned. If you have a user account with the network and at the time of activating the social plug-in you are logged onto it, the network can assign your visit to our website to your account. If you wish to avoid this, log out of the network before activating the social plug-in. When you activate a social plug-in, the network transmits the contents that thus become available directly to your browser, which ties them into our website. In this situation, data transfers can also take place, which are initiated and controlled from the respective social network. For your connection to a social network, for the data transfers that take place between the network and your system as well as your interactions with this platform, the data protection regulations of the network concerned apply exclusively. The social plug-in remains active until you deactivate it or delete your cookies.

Digital workspace and collaboration

We provide secure digital work environments for distributed collaboration with our business partners. For this purpose, it is necessary to process personal data for service operation and contract fulfillment as well as a proper and efficient project performance. In addition, these services store transaction data to ensure the data privacy principles availability, confidentiality, integrity, and resilience. These data will be deleted upon completion of the project unless the storage is necessary to fulfill a legal obligation or to exercise or defend legal claims. We ensure that the services provided for this purpose are operated under the conditions and within the scope of EU-GDPR.

Overseas disclosure

Some of your personal information may be disclosed, processed or stored overseas by us or by our Company Group Fichtner GmbH & Co K in Germany.


If you are dissatisfied, you may raise your concern with the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
Address icon  GPO Box 5218 Sydney NSW 2001
Phone  1300 363 992
Email icon-dark


Fichtner Australia makes every effort to ensure that the material provided here is accurate. However we do not warrant the accuracy, adequacy or completeness of such information nor do we undertake to keep this website updated. To the extent permitted by law, We excludes all liability to any person arising directly or indirectly from using this site, and any information or material available to it.

The information on this site is not intended to be nor should it be relied upon as a substitute for legal or other professional advice. Users should obtain any appropriate professional advice relevant to their particular requirements.